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Custom Orders

Custom Order Policy

Custom-made items cannot be canceled after seven calendar days or once the manufacturing process has started. Most soft enclosures require approximately 3-5 weeks to manufacture and ship (subject to change). Side X Side Accessories, LLC is not responsible for manufacturing delays. Hard cab enclosures manufactured by Hard Cabs are a final sale and are not returnable per the policy of Hard Cabs. Most soft enclosures are only returnable at the manufacturers' discretion and, if accepted as a return, will be subject to a 25% restocking fee. 

Wheel Spacer Custom Order Policy

There are no cancellations, returns, or refunds on any wheel spacers after three business days from the date of order.  This is the manufacturer's policy. If you must cancel your order after three business days, the manufacturer will charge you a 25% restocking fee for the materials already purchased to fulfill your order. Steel wheel spacers require approximately 10-12 weeks to manufacturer and ship whereas aluminum wheel spacers require approximately 4-6 weeks to manufacture and ship (subject to change). Wheel spacers are a final sale and are not returnable per the manufacturer. 

These custom order policies are per the respective manufacturers. Side X Side Accessories, LLC has no control over these policies and are bound by them.